New Client Experience

A considered starting point for long-term skin health

At Plume Skin, this is how we welcome new clients.

Our New Client Experience is a structured, expert-led entry point designed to provide understanding, confidence, and a clear plan forward — rather than guesswork or one-off treatments.

This experience reflects our belief that effective skin care begins with proper assessment, education, and personalised strategy.

This is more than just a facial. It’s a complete, one-on-one skin therapy experience designed to help you understand your skin and begin meaningful progress, with expert guidance, targeted treatment, and supportive home care to get started.

Clarity, confidence, and a plan.

NEW CLIENT EXPERIENCE

Your appointment includes:

  • Advanced Skin Consultation
    Guided by Observ520x diagnostic imaging, this consultation explores your skin health history, current concerns, and lifestyle factors so we can build a plan that’s realistic, effective, and tailored to you.

  • Customised & Corrective Facial Treatment (Secondary Level)
    A bespoke 60-minute treatment, featuring enzyme therapy and Max+ LED Light Therapy to calm, repair, and restore.

  • Take-Home Starter Products
    Begin your homecare routine with starter products chosen and directed by your skin therapist.

  • A second appointment for a follow-up LED treatment (40-minute appointment)

Together, this appointment provides the perfect blend of education, treatment, and product support to help you build momentum and clarity in your skin journey.

Total Value $456

Principal Skin Therapist — $350

Skin Therapist — $325

Available to all first-time clients.
Allow 90 minutes for initial visit, follow-up LED to be used within 10 days of initial visit.

Who This Experience Is Designed For

This option is ideal if:

  • You feel stuck or unsure about your skin

  • You have ongoing or hard-to-shift concerns

  • You value expertise, education, and long-term skin health

This experience is designed to replace guesswork with understanding — and to give you a clear, personalised path forward.

→ Book the New Client Experience

Our Approach to Skin Health

Plume Skin specialises in corneotherapeutic, holistic skin health.

We work with the skin — not against it — focusing on:

  • Supporting and strengthening the skin barrier

  • Understanding the influence of stress, lifestyle, and internal factors

  • Creating sustainable results through personalised care

This approach underpins every appointment and is why we place such importance on how new clients begin.